Biting into the best of Brisbane

Brisbane Airport Corporation



Reaching new heights of airport dining.

Airport dining is considered by many passengers to be a destination of passable dining options; however, this is not the case at Brisbane Airport. Brisbane Airport Corporation engaged Aruga to challenge consumer perception by amplifying awareness for its high-end premium venues and overall dining proposition, enticing passengers to let their taste buds take flight.

Aruga cooked up an integrated strategy to position Brisbane Domestic Terminal’s food and beverage retailers on par with the city’s high-end dining experiences. Introducing, Brisbane’s Best Bites.

We curated a campaign logo and creative concept and identified the campaign look and feel through a content shoot, outdoor billboards, digital booklets, in-airport merchandising, social media assets and paid media assets.

To keep the momentum sky-high, we invited some of Brisbane’s best-known influencers to enjoy Brisbane’s best bites at an exclusive progressive dining event that generated content across Instagram and TikTok within the food, leisure, travel and fashion industries.

To celebrate the success of the campaign, Aruga worked with Brisbane Airport Corporation to develop award submissions with the campaign being announced:

  • WINNER – International Airport FAB & Hospitality Conference Awards 2023 – Global Food & Beverage Marketing Campaign of the Year
  • WINNER – Australian Airports Association National Industry Awards 2023 – Airport Excellence Commercial Award 
  • FINALIST – 2023 Property Council of Australia Queensland Retail Property of the Year Awards – Excellence in Marketing



paid media impressions


passenger spend increase


ambassadors and influencers engaged


paid ambassador reach


progressive dining events


Campaign concept

Aruga developed and presented three creative campaign concepts to Brisbane Airport Corporation, from which Brisbane’s Best Bites was created.

Content and Copywriting

Critical to the campaign’s success were captivating copy and high-impact stills and video content. The punchy copy combined with strong campaign visuals formed the foundation for our graphic design team to develop and deliver a standout creative concept.


Aruga worked alongside sibling agency, BonBon, to deliver two progressive dining events, working closely with key retail providers to create a memorable experience for influencers and media.

Influencer engagements

We engaged ambassadors aligned with the campaign, secured high-end talent at our progressive dining events and generated high-quality content across social media platforms.

Award Submissions

Aruga supported Brisbane Airport Corporation’s award strategy with the development of two submissions for the Property Council of Australia and Airport FAB & Hospitality Conference Awards.

Winning tactics

Thumbs Up

After conceptualising the brand position, Aruga expertly developed the campaign logos, look and feel, marketing materials and stellar copywriting to bring Brisbane’s Best Bites to life.

Peace Sign

Alongside BonBon, Aruga helped coordinate two exclusive and distinctive dining events for media and influencers to experience the airport’s food in a unique way.


We engaged Tess Alexander, Michaela Cook and Juliana Lee as ambassadors for Brisbane’s Best Bites campaign. To complement their content, we also engaged contra influencers to ensure we kept our social media plates full of high-quality content.

Campaign highlights

To differentiate this campaign from other Brisbane Airport activity, Aruga’s in-house graphic designer expertly balanced stakeholder requirements with consumer-friendly content.
To amplify awareness, Aruga implemented a paid media strategy with three of Brisbane’s most engaged digital platforms: Broadsheet, Concrete Playground and The Weekend Edition/InQueensland.
To keep each venue’s brand at the forefront, Aruga's sister agency BonBon thoughtfully secured premium plateware, glassware, cutlery and linens to provide a consistent food experience while complementing the existing venues' look and feel.
By leveraging our relationships with Brisbane influencers, Aruga secured and managed Tess Alexander, Michaela Cook and Juliana Lee as paid ambassadors for Brisbane’s Best Bites, resulting in three Instagram Reels reaching over 75k people.
Alongside BonBon, Aruga helped coordinate two exclusive and distinctive dining events for media and influencers to experience the airport’s food in a unique way.